Managed Workstations and Security
| Features | Plan A | Plan B | Plan C |
| Virus/Malware/Ransomware Protection |  |
|
|
| Malware Removal | |
|
|
| Power Protection | Up to 600VA | Up to 800VA | Up to 800VA |
| Offsite Data Backup | 10GB per device | 50GB per device | 100GB per device |
| Telephone/Email Support | |
|
Included VIP level |
| Annual On-site maintenance | |
|
|
| On-site Support | 50% discount | |
|
| Repairs/Other | 50% labor discount | 50% labor discount | 50% labor discount |
| Email Service | – | Small Business | Microsoft Exchange |
| Microsoft Office 365 | – | – | |
| One Time Setup | $100 per 10 devices | $100 per 10 devices | $100 per 10 devices |
| Monthly Price (per device): | |||
| 1-9 Devices | $25.00 | $125.00 | $150.00 |
| 10-49 Devices | $22.50 | $112.50 | $135.00 |
| 50+ Devices | $20.25 | $101.25 | $121.50 |
Features Description
Virus/Malware/Ransomware Protection
- Helps protect against harmful software that can impact productivity and data security
- Helps protect against theft of important business information
Malware Removal
- In the unlikely event a device becomes infected there will be no charge to remove the infection
Power Protection
- Helps protect against equipment damage and loss of productivity due to surge, brownouts, blackouts and power line noise
Offsite Data Backup
- Encrypts and securely backs up files offsite for recovery in the event the unthinkable happens
- Backup space is pooled together and useable by any protected computers
Telephone/Email Support
- No charge access to professional, local technicians via telephone or email during business hours
- In most cases a brief phone call can get you back up and running again
- VIP level support grants priority over non-VIP level clients
Annual On-site maintenance
- Helps keep your business running smoothly by keeping your business technology running smoothly
- Includes cleaning and inspection of hardware
- Includes installation of Microsoft, Java, Adobe and other free updates
On-site Support
- For the problems that can’t be resolved remotely we send a professional technician out to help
- Plans only cover work performed during business hours unless otherwise agreed
Repairs/Other
- Having a support plan ensures rapid response when a piece of hardware stops working
- This covers the labor portion on out-of-warranty repairs to hardware
- This also covers support for software not provided by us or software that is no longer supported by the manufacturer
- Troubleshooting hardware attached to computers (such as printers) covered by a support plan are covered by this category
- A quote will be provided for any parts needed to complete the repair
- Replacement/upgrades of computers covered by a support plan fall into this category
Email Service
- Professional grade email service designed for small business
- Includes annual domain registration if needed
- Easy to use webmail interface plus works seamlessly with all popular email software and mobile devices
Microsoft Office 365
- Always have the latest version of popular Microsoft Office applications such as Word, Excel, Outlook, PowerPoint and others
- Includes Microsoft Office 365 Exchange email service
- Includes OneDrive for sharing large files amongst team members and persons external to your organization
- Includes free Microsoft Office apps for mobile devices
- Includes annual domain registration if needed for email